The “goods” refer to the items supplied by Tacura to the customer under the contract between them.
Any goods ordered are taken on the understanding that the Customer has committed themselves fully and is subject to Tacura’s Terms and Conditions.
i) Prices quoted are exclusive of VAT or any other taxes.
ii) Tacura reserve the right to alter prices without prior notification and shall not be bound by any price quoted that is not in writing.
iii) Written quotations remain valid for four weeks.
iv) If, between the date of order and the date of delivery, there are any unforeseen price increases in the cost of material, labour, transport, overhead expenses or any other costs, then Tacura shall be entitled to increase the price of any goods.
i) Variations of quantity and size up to 5% shall not entitle the Customer to reject the goods.
i) Payment must be made with placement of order, except when credit facilities have been approved. Tacura’s standard terms of credit are strictly 28 days from date of invoice.
ii) Tacura reserves the right to withdraw credit facilities at any time without notification.
iii) Tacura reserves the right to charge interest of 2% per month on all accounts unpaid for 29 days or more.
i) While Tacura will make every effort to give delivery at the required date and time, this date and time is not guaranteed or deemed by the essence of the contract.
ii) The signature of any employee/person accepting delivery at the specified address shall be acceptable as proof of receipt of goods.
iii) Should the goods be refused or unaccepted, the customer shall be liable for any additional costs including carriage, storage, losses and damages etc.
iv) Tacura reserves the right to despatch alternative goods that may not be exact to those that are specified.
v) Tacura reserves the right to amend or change material specification and formulation without prior notification.
i) Tacura shall not be held liable for any consequential or force majeure loss or damage of any kind, however caused.
ii) Any claims made by the customer should be made in writing within 14 days of the despatch date.
iii) Return of goods must be subject to an agreement between Tacura and the Customer. Goods must be unharmed, unused and in a resalable condition.
iv) Bespoke or special items, which are not standard stock products, are non-returnable.
v) During manufacture these goods are subject to a +/- tolerance of 5%.
vi) Following an agreement between Tacura and the customer, any goods returned shall be subject to a 7% restocking charge.
vii) Any PPE items are sold on a non-returnable basis, unless the goods are accepted by the manufacturer as faulty.
i) Goods sold will remain the property of Tacura until all sums due to Tacura from the customer are paid in full.
ii) Should the goods become constituents of, or converted into other goods then such other goods shall become the property of Tacura until paid for in full.
iii) Following dispute, Tacura retains the right to require delivery of the goods from the Customer to Tacura. Failure of delivery permits Tacura to enter the premises of the customer and repossess the goods.
i) The customer is responsible for determining whether any product sold through Tacura is fit for a particular purpose and suitable for users’ methods of application.
ii) All statements, verbal and written, including technical information and recommendations are not guaranteed by Tacura but are merely based on what we believe to be reliable.
iii) Neither Tacura nor the manufacturer shall be held responsible or liable for any injury, damage or loss, consequential or direct, arising out of the use or the inability to use the product.
iv) Tacura makes no warranties, express or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.
i) The proper law of the contract shall be English law and the customer submits to the jurisdiction of the English courts of law upon purchase.
i) Promotion codes are only valid for orders placed online onwww.tacura.com.
ii) Promotion codes entitle you, at the time of ordering, to a saving on a new order placed with Tacura.
iii) Promotion codes are only valid on products while stocks last and may be withdrawn at any time.
iv) Only one promotion code can be used per order.
v) Promotion codes are not valid in conjunction with any other promotion.
vi) Offer is not valid on sale items or other automatically discounted items.
vii) In the event of product returns, refunds will be given for the value of the original purchase once the discount is applied, less any shipping costs charged on the original order.
viii) In the event of part of the order being returned, the value of the discount applied on that order will be spread between the goods proportionately. The sum in cash exceeding this value, less any shippingcosts charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items, if the offer is still valid at the time of making a return – you should place a new order using the original promotional code.
ix) In the event of any returns meaning that the order no longer qualifies for the promotion advertised, Tacura reserves the right to deduct the value of the offer from the refund.
x) Free delivery offers apply to UK standard delivery only.
xi) If a promotional discount error occurs, Tacura can cancel and provide a full refund for the order in which the error features, at their discretion.
xii) Tacura reserves the right to change these Terms and Conditions at any time.